Start a Conversation

Unsolved

This post is more than 5 years old

N

1434

September 24th, 2016 19:00

Precision 3510 CPU Stuck at 0.75 Ghz

Hi all,

I recently purchased a Dell Precision 3510 with an I7 6700HQ CPU. 
My problem is that the CPU seems to be stuck at 0.75 Ghz and it doesn't seem to go over 30% load. When reaches 30 % in load (and there it stays) might go up to 0.78 Ghz, but that's not happening every time.
Did a few tests while playing a few games, on battery and while charging, and on different power plans: Dell and performance. Did not activate the profiles provided by Dell regarding the power optimization.

The only time I managed to get it over 30% in load, happened when I disabled the Intel Speedstep feature from Bios. It was running indeed at 2.6 Ghz, but everything seemed to be..chaotically. 

I'm not sure if this is the way it should be. Does anyone else have this problem? 

12 Posts

September 26th, 2016 00:00

No one ?

November 14th, 2016 00:00

I am facing similar problem where maximum speed hit is 0.78 GHz on Precision 5510's 6820 HQ.

I am unable to operate any application on it in desired performance.

Dell India is yet to figure out the solution to this.

No Events found!

Top