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July 27th, 2017 11:00

Precision M3800 Disabled Intel Video Driver, how to re enable?

Hi,

I have a Precision M3800 and by mistake I disabled its Intel video driver following this post https://www.jdhodges.com/blog/dell-brightness-control-fn-hotkeys-stuck/ and now I cannot see anything on my screen. I have also an nVidia card.

I also have Ubuntu installed in the my laptop and that is where I am typing this from. 

How can I re enable the driver so that I can use my Windows partition?

4 Operator

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9.4K Posts

July 28th, 2017 04:00

Hi AndresMora,

Thanks for posting.

Is there anything showing on the screen while the system is booting up?  You can find the drivers here: http://dell.to/2v3hVgM

3 Posts

July 28th, 2017 16:00

Hi DELL-Robert P,

   Thanks for your prompt reply. I found a very simple way to fix my problem. I rebooted my PC on "Safe Mode" and then did the following:

Windows Control Panel -> Device Manager -> Right click on Intel Video Driver -> Enable -> Reboot PC

That took care of the problem!

Cheers!

4 Operator

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9.4K Posts

July 31st, 2017 05:00

AndresMora,

Excellent!  Glad you were able to resolve this, and thanks for posting your solution for others to read.

Regards,
Robert

3 Posts

July 31st, 2017 10:00

Glad to be of help!

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