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January 27th, 2015 08:00

Problem with monitor

Hello, I have the Inspiron 15 (5547), which I bought it in September 2014, I have noticed some white spots with extra backlight on the monitor of the laptop? I would like to ask is this reason for RMA ? Here is some images:

This white spots, mostly is visible on the white backgrounds and less on the other color.

Thanks for your attention and time!

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87.5K Posts

January 29th, 2015 09:00

You can try, but that looks like damage from a component behind the screen pressing into the panel itself - Dell will very likely call it accidental damage.

14 Posts

January 29th, 2015 09:00

I am uploading more images from the dell diagnostic, which I ran. In this images is more clear I think.

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