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Problem with the video card Inspiron 7520
Hello to all
since I installed the windows update 8.1 I have problems with the video card. In PC 2 video cards are installed:
1) AMD Radeon HD 7730M
2) Intel (R) HD Graphics 4000
The main problem is that the resolution of the monitor is blurred. I downloaded from Dell the updates for both cards and tried to install but it is not changed void. My question is: is there a specific procedure to install a driver?
Thank you all!
domenico88
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November 17th, 2013 01:00
HELPPPPPPP!!!!
jakko100
3 Posts
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January 8th, 2014 00:00
I've got the same issue with my Inspiron 15R 5521 model. Yesterday I updated my Win8 to Win8.1 and after that the screen is kind of blurry and big, although resolution is correct. Did you found solution for your problem or does anyone have solution for dealing with this?
Tilly89
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April 4th, 2014 12:00
ejn63
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9 Legend
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87.5K Posts
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April 4th, 2014 15:00
You need to reload your video drivers - Intel first, then AMD -- after upgrading to Windows 8.1.
tosolo
8 Posts
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December 8th, 2014 03:00
Could you be more specific? I have the same issue but the problem does not seem to be solved.
What do you mean with "reload your video drivers"? I tried to install the most recent dell video drivers, but I had to switch back to a previous backup because after the driver's update the AMD card didn't work anymore.
Please, tell me if someone solved this issue.
Thanks