Unsolved
This post is more than 5 years old
2 Posts
0
1547
Repeated occurence of bsod
i have a dell inspiron 7520 , it has not even been one month since purchase and my laptop started showing the bsod. i have contacted the customer care several times and they have advised me to do a factory reset. I have done that and after that the above problem started again. I have restored the laptop thrice and re installed the windows thrice and the same problem seems to appearing again . please help...
yeuemmaimai
86 Posts
0
August 18th, 2012 03:00
Run the System Diagnostics(press F12 at the DELL Logo screen for boot options and choose diagnostics) and then once it does the basic test it will enter into the menu and then it will automatically start testing. My guess is you are either going to get a HDD fault or memory fault. If a fault is detected, it will advise you to call DELL tech support. After the short memory test, it should ask you if you want to run the remaining memory test as which point you click yes and that takes about 30 mins or so.