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Replaced hard drive; now what?
Please help !!!
My hard drive was fried, so Dell UK sent a new one to fit, which I've done.
I've put in the 'Operating System' disc in and ran through all that.
Now the computer looks really basic and there's hardly any programs.
What do i do next?
Help much appreciated
Chris
Irma Gonzalez
16 Posts
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April 4th, 2014 12:00
Your computer should have come with a few disks when you purchased it. One would be the operating system (which appears is what you have installed), the others would have the software that was pre-installed with the system. If you have the installation disks go ahead and run them to install the default programs.
factory jackson
2 Posts
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April 4th, 2014 13:00
thanks for your help. much appreciated.
there isn't a disk in the box with any software on it so not a lot i can do.
Irma Gonzalez
16 Posts
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April 4th, 2014 18:00
I'm sorry to hear that. Have you thought of calling the customer support number to ask for assistance? They should provide you with what you need to have your OS looking as it did before the change. At least, I would hope that they will.
dallascowboyswo
2.4K Posts
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April 5th, 2014 07:00
What you now need are the drivers for the hardware that is on your computer. If you click on Support at the top of the page and then enter your Service tag you can access the drivers that are designed for your computer. No one can help without you listing the model of your computer.