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Reset BIOS Password - Hard Drive Issue
Hello
I've a Studio XPS M1640 and when I run the built in diagnostics I get error 0142. I've replaced the drive and still get the error. The laptop is out of warranty.
I can't get into the BIOS as I don't know the password. I've tried disconnecting the internal battery and leaving it a few days, but the laptop has still retained the password protection.
Can anyone help?
DELL-Siba P
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June 29th, 2017 00:00
Hello MRNUCKY,
It is possible that the hard drive cable may be at fault or even the motherboard connector. Test these hard drives in a caddy to check if they work.
You may follow the instructions at http://dell.to/2sTXCk3, Section 2 and see if that helps clear the BIOS password.
If all else fails, you may need a replacement motherboard. Check with local or online vendors.