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Studio Xps 16 backlit keyboard issues
I've had this problem a while and noticed that others have it too. My keyboard won't become lit up when I type, however the mouse buttons and the caps lock button lights up when pressed. Other sources point to installing the Quickset and I have but with no change in results. If anyone has a solution, I would greatly appreciate it because calling dell support is awful.
Thanks,
Ian
gpig
48 Posts
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July 3rd, 2010 07:00
Try FN+RIGHTARROW. It cycles between bright -> dim -> off on my XPS 16.
iman3477
6 Posts
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July 3rd, 2010 18:00
Yes, I have tried that too. I can see the light cycle but only on my mouse keys.
ywr
60 Posts
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July 4th, 2010 03:00
Did you try going through Windows Mobility Center? There is a keyboard brightness there, on bottom left, that allows you more adjustments. Click on the picture of keyboard that opens new windows: Keyboard Backlighting. You must have Quick Set installed.
Failing that I would suspect wire connection somewhere.
iman3477
6 Posts
0
July 4th, 2010 21:00
I just did it and it's set to bright. I notice as i change it that the mouse buttons on the touch pad change. I too suspected a loose wire, but i have a 3 year hardware warranty. Just if you know, would this be covered? and if so I guess i have to make a call.....
ywr
60 Posts
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July 4th, 2010 22:00
I expect this to be covered by warranty, but reading this forum I will be carefull about possibility of Dell replacing parts (laptop) with refurbished ones. Especially if you have to return equipment to them.
gpig
48 Posts
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July 5th, 2010 08:00
This will be covered unless you, for example, spilled coffee on it.
Ratatat380
15 Posts
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July 5th, 2010 09:00
If you bought the right warranty, spilled coffee would be covered too.
renvorak
1 Message
0
October 24th, 2010 21:00
Thanks GPIG! Wondered why my backlit keyboard and mouse stopped working and this worked perfect!