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Touchpad Becomes Disabled After Closing Lid Windows 10

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I have an Inspiron 5547.  I have always had issues with the touchpad randomly becoming disabled. Every time this happens I have to completely restart the computer. But now that I've installed Windows 10, it automatically disables the touchpad when I close the lid.  I have all the settings on "do nothing." 

Any help would be greatly appreciated.  Thanks,

Dianne

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RE: Touchpad Becomes Disabled After Closing Lid Windows 10

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Hi,

What worked for me is change the settings of "Choose what closing the lid does" from "Do nothing" to "Sleep". The touchpad started working properly immediately. Then I changed back to "Do nothing" and the touchpad is working properly. Good luck!

S.

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RE: Touchpad Becomes Disabled After Closing Lid Windows 10

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Hi Dianne,

I would suggest you to update the BIOS and touchpad drivers on the system for issue resolution. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ then download the BIOS from BIOS section and touchpad driver from ‘Mouse, Keyboard & Input Devices’ section onto the system and install it.

http://dell.to/18r60nI

Also, I would advise you to download and install the ‘TouchFreeze’ software from the link below and check for issue resolution.

Please let me know if this helps.

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RE: Touchpad Becomes Disabled After Closing Lid Windows 10

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Ravi, I tried what you said, but it didn't help.  However now the touchpad only sometimes stops working after closing the screen.  Also it sometimes stops working even if I haven't closed the screen.

Any more suggestions?

Thanks,

Dianne

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RE: Touchpad Becomes Disabled After Closing Lid Windows 10

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Hi,

What worked for me is change the settings of "Choose what closing the lid does" from "Do nothing" to "Sleep". The touchpad started working properly immediately. Then I changed back to "Do nothing" and the touchpad is working properly. Good luck!

S.

View solution in original post

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RE: Touchpad Becomes Disabled After Closing Lid Windows 10

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Dear Fine Wine,

Thanks so much!  I will try that.

Dianne

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RE: Touchpad Becomes Disabled After Closing Lid Windows 10

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Thank you sangi0vese, for your answer from 2 1/2 years ago! I tried everything suggested by Dell & others, updating and re-updating drivers, and going crazy from exactly the same problem described by Dianne's original post. Finally, such an elegant and simple solution. Thanks so very much!

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