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USB 3.0 problems
I have a Dell System Inspiron N7110 running Windows 7 Home Premium (x64) Service Pack 1 that has 2 problems with the Renesas USB 3.0 ports.
1. If I simply power on and let the system boot, the ports are not activated. If I power on and press F2 'configuration options' and do not change anything - just press F10 and exit out, the ports are activated during the boot.
2. After the computer has been running awhile [variable time spans from 1 to 5 hours], the ports become inactive and I have to reboot as described above in order to use them. I have tried removing everything from the ports right after a successful boot but the deactivation still occurs which would seem to rule out any of my USB devices as the problem.
I have updated the BIOS and the Renesas drivers from the Dell website without the problem being solved. I just noticed that the Renesas Electronics - USB 3.0 Device Driver and Renesas Electronics - USB 3.0 Monitor are both 32 bit versions. Could this be cause of one [or both] of my problems? Are there 64 bit versions of these drivers?
Any suggestions would be greatly appreciated.
Dude9O5
52 Posts
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February 28th, 2017 07:00
And when you unplug from the usb ports do you just pull what ever out, how do you go about removing things from the usb port ?
reiring
3 Posts
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February 28th, 2017 09:00
I use the 'Safety Remove Hardware" process