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November 2nd, 2017 07:00

USB3 DOcking Station firmware update

If I run Command Update on a laptop connected to one of the USB3 docking stations, will it automatically find any firmware updates for the dock as well as the laptop, or do I need to manually find and install any firmware updates for the dock?

Thanks

Community Manager

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54.9K Posts

November 2nd, 2017 09:00

It would depend on which Dell USB 3.0 Dock, which laptop, which operating system. Did you read through the User's Guide? Or the Setup Guide which shipped with the Dock?

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63 Posts

November 2nd, 2017 09:00

Various models of laptop - all recent Latitudes, and all running Windows 10. Dock is a WD15.

I have checked the manual for the dock, and it's not clear from that.

Thanks

Community Manager

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54.9K Posts

November 2nd, 2017 09:00

When I go here and click, "Dell Dock WD15", at the top of that page it states, "WD 15 Dock BIOS / Drivers Installation Guide". When I click that, it shows the steps with links. It also includes a "Dell Command" section.

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