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Emma132

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9676

April 11th, 2015 23:00

WEBCAM PROGRAM NOT WORKING

Hi,

My webcam is working fine, it records video, it works on Skype etc etc. However I cannot open the program itself. I have run your diagnostics test, it says there is nothing wrong with the webcam and that it is working perfectly. I cannot find the program anywhere on my computer. I have uninstalled and reinstalled the webcam to no avail. My laptop is a Dell Latitude E6320. Help please?

Thanks. 

DELL-Sujatha K

Community Manager

 • 

3.3K Posts

April 14th, 2015 02:00

Hi Emma132,

Welcome to the Dell Community Forum.

  1. Make sure to start the Dell Webcam Central in a well-lighted area (a blank, black or dark screen can be caused by low light conditions).
  2. Click Start
  3. Click All Programs
  4. Click Dell Webcam
  5. Click Webcam Central to start the program.

Also refer to the following link for more information:

http://dell.to/1iDyJMU

Reply to this post for further help.

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