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August 30th, 2017 00:00

XPS 15 9550 Latest Nvidia Video driver halts windows 10 on boot (rollback required)

Hi Everyone,

Just thought I'd let you know that I found updating to the latest Nvidia driver halts windows 10 boot up. Rolling back the driver makes Windows boot fine.

nVIDIA GeForce /GTX /Quadro graphic Driver

File Name: nVIDIA-GeForce-GTX-Quadro-graphic-Driver_K2H3H_WIN_22.21.13.8205_A10.EXE
Description: Update Package for Microsoft® Windows® (551.64 MB)
Version: 22.21.13.8205 ,A10
Importance: Recommended
Release Date: 05 Jul 2017
Last Updated: 05 Jul 2017
I hope this helps.

Community Manager

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54.9K Posts

August 30th, 2017 12:00

Thanks for posting this. Will notify the graphics team. To what version did you roll back? If you have time, can you post for the other users the steps you used to "roll back" the driver? Or I can post the generic Windows 10 roll back driver instructions. Did you happen to test the retail 960M driver to see if it would install on our system?

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