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XPS 1530: audio skipping and plugplay service at full CPU
I recently purchased a XPS 1530 Product Red and i've some problems with audio and the Windows Vista Plug and Play service. When I listen music (for example mp3 or other media format) I often hear the audio skipping or stopping; I experienced this problem with the internal audio card and with a Sound Blaster Connect external audio card too, wich i used to try to fix the problem.
I also have another hard problem : sometimes the PlugAndPlay service starts working and holds a core at 100%. It's quite annoying - it's like running a single core - and i don't ever imagine what causes this work. It often happens after I play games (like UT 2004, for example) and the only way to stop it is to disconnect my user and reconnect, or to reboot the system.
I bought my XPS to have the best, and i choose Windows Vista Ultimate because I loved the business edition I had on my old laptop. I hope someone can help me... any suggestions?
TheRealFireblad
4.6K Posts
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September 3rd, 2008 08:00
Try downloading/installing either the Vista Codec Pack, or one of the (two) K-Lite Codec Packs... all of which you'll find on the Free-Codecs website?
I can't offer any advice on your Plug 'n' Play problem though - other than advising you to end any unecessary processes which are running (i.e. anti virus/anti spyware programs etc) with the '3-fingered salute' (Ctrl-Alt-Delete), before you start playing games?
bigboy4884
14 Posts
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September 5th, 2008 23:00
red22
6 Posts
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September 6th, 2008 08:00
do you mean that this is a hardware problem?
now i try to install the codecs, i had no time before, i hope this will solve the problem. i don't think it's a hardware fault: my usb SB Connect skips music too...
bigboy4884
14 Posts
0
September 6th, 2008 09:00
red22
6 Posts
0
September 7th, 2008 08:00
I installed new codecs and the problems are still here. I tried to see some YouTube videos: sound and video constantly skipping, with the hard drive constantly working.
I still hope it's a software problem.. but I fear that I'll have to replace the hard drive like bigboy.
Thanks dell for my brand new pc ... :smileysad:
red22
6 Posts
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September 7th, 2008 17:00
I hope i solved it. I noticed that when I had music playing, Everest Ultimate started stressing the had drive and owning about 60-70 % of CPU time. Disabled it and now it's everything fine.
Thanks Dell, goodbye Lavalys :P