Unsolved
This post is more than 5 years old
3 Posts
0
18781
XPS M1530 WHITE SCREAM INTEAD OF LCD SWITCHING OFF WHEN LID CLOSED/BRIGHTNESS PROBLEM
Ive recently had my laptop repaired after it got wet and the replaced the screen and everything,
but since i have had it back the FN and brightness buttons do not work, nor does the brightness controls work via BIOS settings, also when the laptop goes into sleep mode or the lid is closed, the screen stays on bright white instead of going off.
can anyone help me resolve this issue
kind regards
DELL-Sujatha K
Community Manager
Community Manager
•
3.3K Posts
0
February 4th, 2013 19:00
Hi LSTAR86,
I recommend you flash BIOS and install the quickset driver from the links given below:
BIOS: http://dell.to/TiYLVY
Quick set: http://dell.to/SQE1az
While flashing BIOS connect the Ac adapter and make sure the battery has minimum 15% charge as this needs uninterrupted power supply. Do not use the system till it restarts and comes up to the desktop. After installed the quickset, please check and revert for further assistance.
LSTAR86
3 Posts
0
February 5th, 2013 14:00
This tells me it will not open because it is running on an unsupported system, remember my system is the XPS M1530 NOT THE 1330.
LSTAR86
3 Posts
0
February 5th, 2013 15:00
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
February 5th, 2013 15:00
What parts were replaced, and who did the repair?
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
February 5th, 2013 16:00
If the brightness control doesn't work in BIOS setup, they installed an incompatible LCD display panel.
The keyboard brightness controls require the Dell Quicket software to be installed - but before that go back and instlal the chipset driver and Dell notebook system software (all three are available for download - support.dell.com).