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XPS15 Keyboard Not Working
The laptop keyboard stops working after I log on. It works for initial login then stops for everything after the start page icons come up.
The screen-touch keyboard works (what I am using now) but the hard keyboard does not.
This happened a year or so ago and I called Dell support back then, but I can't remember what the solution was. However, when I called Dell this time a couple weeks ago the level 2 tech could not fix it. Two separate 4 hour sessions and he gave up. He thought it might be some corruption in my user profile, and told me he would research and call me back - but it's been three weeks and he has not called. So, I thought maybe someone else might know what to do about this.
TCBra2015
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February 16th, 2016 00:00
For what it is worth, I tried the solution posted on 30 December 2015 for the similar dead keyboard problem for Inspirons: Turn off the keyboard filter.
It worked. This XPS 15 keyboard now functions correctly after I log in.
thnx
TCBra2015
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February 3rd, 2016 14:00
Anyone?
Will the solution for this problem posted for Inspirons work for XPS 15s?
LSUFAN51
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4 Operator
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February 16th, 2016 14:00
:emotion-2:
Thanks TCBra2015's for sharing a solution for a dead keyboard. I'm posting a link for other can see.
Turn Keyboard Filter on or off:
msdn.microsoft.com/.../mt614752(v=vs.85).aspx