My recently bought Dell Inspiron 15R special edition hard disk is upgraded to 256 GB SSD. I have cleaned installed Windows 8 but my product key that I have already decrypted from my previous installation does not work. What should I do? Please advice.
Did you install the operating system using the OEM disk?
Did you try updating the BIOS after the installation of the operating system?
Thanks & Regards
I dont have an oem install disk. I have downloaded an image of Windows 8 64 bit from internet. I had the key from my previous HD. I did not update the bios. would you please guide me why i need to update bios and how to update it.
Updating the BIOS won't help. Only the OEM copy of Windows is licensed to your system - you'll need to order a Dell OEM copy of Windows (which will use the product key embedded into the system board).
In the US, see below - outside the US, call Dell.
There are no authorised dealers that are providing oem windows cds. can you provide a link where I can fownload an image.
Local Dell authorised dealers refused to provide any installation media which is extremely unfortunate. Today i have bought a brand new Windows 8 Professional version license and media. Setup says "The product key entered does not match any of the windows images available for installation. Enter a different product key". It is extremely annoying that i have to bought a new $140 License and even then i am not able to work. Please advice.
Since you have already made the purchase of the product key from Microsoft, I would suggest you to get in touch with them so that they can help you with the activation of the product.
Thanks & Regards