Start a Conversation

Unsolved

This post is more than 5 years old

3836

February 10th, 2010 12:00

dell studio 15 1555 warranty issue

cant find the correct section to post this ,got it last july great laptop i try to type s/n into website sais invalid service tag have also tried typing in the express service code in a website that generates the s/n witch is correct  any ideas on who to contact or how to resolve thanks :emotion-11:

9 Legend

 • 

87.5K Posts

February 10th, 2010 12:00

Where did you buy the system?  Directly from Dell, and in the US, or from a retailer like Best Buy?

 

13 Posts

February 10th, 2010 12:00

also system configuration on website is wrong MEMORY : 3072MB (1X2048 + 1X1024) 800MHZ it has 4GB and it also sais i have aHARD DRIVE : 250GB SERIAL ATA (5400RPM) its a 500GB also 

 

1   1YR LIMITED WARRANTY - COLLECT & RETURN
1  

NO WARRANTY UPGRADE

wich is wrong ???????????

13 Posts

February 10th, 2010 12:00

i is now workin for the first time but warranty is wrong was purchased with a 3 year warranty ?? any idea what the description means was purchased threw buisness account thanks

 

 

 

 

Description Provider


CAR DELL

13 Posts

February 10th, 2010 12:00

ignore what i just said that was someones elses service tag mine still sais 

 

There was a problem with your submission:

Your service tag was not recognized. Please check your service tag and try again.
Need more help?
How do I find my service tag?

9 Legend

 • 

87.5K Posts

February 10th, 2010 13:00

It is on a sticker on the system (possibly in the battery compartment), in the BIOS setup screen (F2 at powerup) and on your invoice as well.

 

13 Posts

February 10th, 2010 13:00

hi i have checked bios and sticker is same ??? thanks

No Events found!

Top