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October 22nd, 2015 22:00

latitude e6420 BIOS pass

Hi,i was buy latitude e6420 in ebay and there is a password on the BIOS.

how i reset the password??

thanks,tomer

1.8K Posts

October 26th, 2015 14:00

Hi,

We can't help you reset those passwords on the forums, you need to contact Dell Support directly and they can help you do it.

When you contact them they'll need to verify your ownership of the system so you would want to contact whomever is selling that laptop to fill out the online change of ownership form.  Once that has been processed, and the system is registered in our databases with you as the owner, Dell support can help you clear the password.

I hope this helps explain the process and what you need to do.   Let us know if you have any other questions.

EDIT:  I found a link explaining the BIOS password reset process.  

Todd

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