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problem with integrated camera on my inspiron n5030
recently i purchased inspiron 5030 it am using windows 7 32 bit; it does not detect my integrated camera can some one please help
Unsolved
This post is more than 5 years old
4 Posts
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53318
recently i purchased inspiron 5030 it am using windows 7 32 bit; it does not detect my integrated camera can some one please help
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Telson A
904 Posts
0
April 23rd, 2011 08:00
Hi
Is there an error message when you open Dell Webcam Central ?
milan desai
4 Posts
0
April 23rd, 2011 23:00
No, there is no error message when I open Dell webcam central it merely shows "PLEASE PLUGIN SUPPORTED DEVICE" am frustrated pl help
Telson A
904 Posts
0
April 24th, 2011 06:00
Lets try the following steps and check if it fixes the problem.
milan desai
4 Posts
0
April 24th, 2011 10:00
is the camera in N5030 of creative! live and what does this message mean
please helps
thank
Telson A
904 Posts
0
April 24th, 2011 10:00
Yes, Dell Webcam Central is an application from creative.
As mentioned a driver 'Roll back' was supposed be done. An update would have given that error message, try the roll back option if your webcam was working fine earlier this should definitely fix the problem.
milan desai
4 Posts
0
April 24th, 2011 11:00
sorry it seems i did not mention that mine is new notebook, webam never worked and pressing device manager driver tab shows no driver installed and it further does not give option of roll back (i.e., it is gray and on clicking it nothing happens)
does it mean that my laptop has dead webcam
pl help
thanks
P.S. may i say i tried visiting creative site it was of no use my hope lies on you only
Telson A
904 Posts
0
April 24th, 2011 14:00
MILAN DESAI
We need to then install the Dell Webcam Central.
Firstly we have to remove the existing software, (Start>control panel> programs and features)
Once the existing webcam central is removed restart the system (It is important that the system is restarted after the uninstallation)
Download and install the new version of the webcam central. Dell Webcam Central 2.0
Restart the system again and then open the webcam central.
hojo5150
3 Posts
0
May 23rd, 2011 09:00
I am having the same problem with my webcam... on Inspiron N5030
I have followed this thread and the same instructions, but I still have
an unknown (actually two) device under Imaging devices.
Anymore advice...???
Telson A
904 Posts
0
May 29th, 2011 05:00
Hojo5150
Two devices would mean drivers corruption. Have you installed any device on the system ? a printer perhaps..
Check if the rollback device works. The best method to resolve this is a system restore, when was the last time your webcam was working fine ? Try system restore to a date earlier than that.
aboali81
1 Message
0
October 27th, 2011 15:00
i need to download camera inspiron n5030
Telson A
904 Posts
0
October 28th, 2011 15:00
Webcam Central you mean !
Here it is :emotion-1: Dell Webcam Central
Hunter1560
1 Message
0
July 19th, 2012 08:00
My webcam doesn't show up under imaging devices?
lineshbhanushal
5 Posts
0
August 26th, 2012 04:00
there is no imaging devices under device manager
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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August 26th, 2012 06:00
lineshbhanushali,
PLEASE READ AND ANSWER THE QUESTIONS THAT I ASKED, BELOW.
Did you recently install/reinstall the operating system? If yes, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order
Try reading...
Troubleshooting the Dell Webcam and Dell Webcam Central Software
Also try running the Webcam Diagnostics
Did the webcam show in the symptom tree?
Any error messages?
Is the computer under warranty?
Rick
lineshbhanushal
5 Posts
0
August 26th, 2012 10:00
RockSt☆r-Rick K sir i tried what you said
first i started boot menu then diagnostics
then as you said message came i pressed no
but after that my laptop restarted..............