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trail of Images on the Screen of the Image of the MS Lync - and other Images.
The User said the the MS Lyncs- when it is dragged accros thr screen - it creates
multible immages of the MS Lync - like 20 or more images, and its driving the computer user crazy.
there is a trail of Images on the Screen of the Image of the MS Lync.
also the user complained of Computer freezing up - and monitor acting funny. as stated above.
Computer-Geek
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May 18th, 2013 19:00
So I posted this yesterday, and still no answer after 22 hours. However, I talked to another Tech (I work at a help Desk- sub-contracted to Dell), and they told me to updsate the Video Drivers- Sound 's like a plan. Any Comments?
DELL-Allan D
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May 21st, 2013 04:00
Hello Computer-Geek,
In order to assist you further, please help me with few details about the issue:
Since when are you facing the issue?
Is it happening only with MS Lync or any program that you open?
Were there any recent updates?
Before updating the video drivers, I would suggest a couple of steps:
Please write back with results.
Computer-Geek
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May 24th, 2013 12:00
I was helping another person with their Work Computer. I was not able to view The problem, very well. and I spoke to the Computer Owner only two times.
I presume that either they resolved the Compuer /Video issue, at this point.
part of the Problem, was that the Person I was trying to assit was not very clear.
thanks, for your help.
Compuer Geek
DELL-Allan D
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May 27th, 2013 07:00
Hello Computer-Geek,
Thank you for the update. Please write back to the forum if need any further assistance.