Start a Conversation

Unsolved

This post is more than 5 years old

8070

July 17th, 2015 16:00

video blacks out on wake from hibernation

on waking from hibernation the screen goes black for about 1-2 seconds, and does this about a half dozen times before working normally

7 Technologist

 • 

7.1K Posts

July 17th, 2015 17:00

Hi airwilly,

I would suggest you to update the BIOS and Video card driver on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section and Video card driver from Video section onto the system and install it.

http://dell.to/18r60nI

21 Posts

July 25th, 2015 20:00

Ravi,

Thanks for the reply re my problem, but after updating the bios and video I still have the same problem.

Do you have any further suggestions?

Airwilly

No Events found!

Top