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October 18th, 2016 07:00

Dell Service Center in London

Is there any Dell service center in London? I would need contact details and address of the service center. I had bought the laptop in India, so will the warranty be valid in London also. 

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87.5K Posts

October 18th, 2016 08:00

Service is handled by arrangement with technical support by on-site or mail-in service depending on your warranty terms.

The basic warranty is 12 months, return for repair -- you call technical support, and if service is needed, a box is sent to you in which you return the system for repair within 7-10 days.  This warranty applies ONLY in the country of purchase.

In order to transfer a warranty from one country to another:

1.  The system you want to transfer MUST be sold in the "transfer to" country - not all models are sold in all markets.    If a model isn't sold in your current location, the warranty can't be transferred.

2.  You must have purchased (or now purchase) at extra cost, an upgrade to an onsite service plan.  The basic return-to-depot warranty cannot be transferred - you must upgrade the warranty to qualify for a transfer.

You'll need to contact Dell Sales in your location to purchase the warranty upgrade before transferring (link below):

www.dell.com/.../EN

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