Problems trying to do a Factory Restore on my N5110

Hi wolfie440,

May I know the reason you are trying to restore your computer. Are you facing any issues with your computer?

Newer systems are no more shipped with OS disk. You would need to create the recovery disk when you first bought the computer. Did you create them?

If you are facing any issues with your system, I would suggest you to run the Dell Diagnostics to check the hardware functionality first. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu.

Thanks for replying..

I was looking to do a factory restore because I'm having trouble with my computer speed- mostly the internet which has slowed down over the last few months. I first attempted to restore to an earlier point but could only go back about a month or two with no luck.

I didn't create the recovery disks..

and yes, I did use the diagnostics tool earlier and all my hardware passed the tests.

Hi wolfie440,

Please provide the service tag of the computer and the first and last name as it appears on the account via private message (click my username and then click Start Conversation). Let me look into this.

Hi guys

I am having exactly the same issue, May i also contact you Appu?

I find it very frustrating that there is no partition and no disks or ability to return to factory settings! :emotion-9:

thanks very much

Mike