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60862

February 29th, 2016 12:00

Vertical dotted lines

Hi, I have an Inspiron 5558 and a few days ago two dotted lines started to appear in the center of the screen. I noticed that it is a hardware problem because the lines appear or disappear when I touch the DELL sign under the screen.

I have tried to contact the support chat but, they never have agents available to solve my problem.

9 Legend

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87.5K Posts

February 29th, 2016 15:00

Overwhelming odds are the screen needs to be replaced. Is the system in or out of warranty?

5 Practitioner

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274.2K Posts

March 1st, 2016 01:00

Hi,

Thank you for writing to us!

Kindly share pictures of the screen with the issue reported .

Also private message the service to the system so that we can check the system warranty status.

Thanks

Robin

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