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XPS 13 9360 hibernates when screen turns off
Hi all!
Recently (today or yesterday) my xps 13 started hibernating when the screen turns off. According to all available settings, it definitely shouldn't. What's going on here?
Here's my settings:
Thanks!
mistalaba
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April 10th, 2017 09:00
I forgot to mention, this happens both when plugged in and on battery.
mistalaba
4 Posts
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April 11th, 2017 08:00
Thanks Jesse, unfortunately this wasn't the issue. All settings were as they should but still the machine hibernated when the screen turned off after 5 minutes (see first screenshot). But resetting the settings to default and cold booting the computer restored it, so now everything works as expected again.
DELL-Jesse L
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April 11th, 2017 08:00
mistalaba,
You can click the link below for information resolving the differences between sleep, hibernate and shut down.
Shut down, sleep, or hibernate your PC
computerwizard56
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April 15th, 2017 18:00
I've been having this issue too. I set the machine to not turn off the monitor or sleep, but it does anyway, regardless of plugged in or on battery. And sometimes, it crashes and closes all my work.