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October 28th, 2020 10:00

How to Order Lattitude 7410 with WAN card?

Hello,

I am interested in purchasing a 7410 with WAN (LTE) capability. However, in the "customize" section, I don't see a ability to add-on a WAN card that will also allow me to factory-spec a LTE antenna.

Did I miss something in the customize area?

Thanks,

Chris

4 Operator

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5.6K Posts

October 28th, 2020 11:00

4 Operator

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5.6K Posts

October 28th, 2020 14:00

https://www.dell.com/community/user/viewprofilepage/user-id/3041429 You cannot get to that page from the main Dell page. That's a problem. .

1 Rookie

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105 Posts

October 28th, 2020 14:00

Yes, you missed it!

https://www.dell.com/en-us/work/shop/2-in-1-laptops-tablets/latitude-7410/spd/latitude-14-7410-2-in-1-laptop/max05l741014us?view=configurations

Scroll down to Displays, there are only 2 displays with WWAN listed (Regular and Touch), so it has to be configured with one of those displays. Keep scrolling for the Mobile Broadband option.

4 Operator

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6.2K Posts

October 29th, 2020 13:00

Welcome to the Dell Community @CFoote2668 

One of the easiest ways to tell is if the laptop has drivers for a WWAN card.

Looking at the drivers for that laptop it has been sold with 2 different WWAN cards. "So far???"

https://www.dell.com/support/home/en-us/product-support/product/latitude-14-7410-2-in-1-laptop/drivers

Listed under Modem/Communications:

Dell Wireless 5829e and Qualcomm Snapdragon X20:

Dell Wireless 5821e/Qualcomm Snapdragon X20:

Now this does not mean only these cards will work but it does mean the laptop is sold with WWAN cards preinstalled.

Best regards,

U2

https://www.dell.com/support/manuals/en-us/latitude-14-7410-2-in-1-laptop/lati_7410_ss/wireless-module?guid=guid-f6e01366-ad39-48aa-943e-112c4b3c551f&lang=en-us

WWAN modules

The following list provides the mobile broadband module options available on Latitude 7410

  1. 2-in-1:
    • Qualcomm Snapdragon X20 Gigabit LTE CAT 16 (DW5821e; e-SIM enabled), WW excluding China, Turkey, US
    • Qualcomm Snapdragon X20 Gigabit LTE CAT 16 (DW5821e) WW
    • Qualcomm Snapdragon X20 Gigabit LTE CAT 16 (DW5821e) for AT&T, Verizon and Sprint, US only
  2. Laptop:
    • Qualcomm Snapdragon X20 LTE-A CAT 9 (DW5829e; e-SIM enabled) WW excluding China, Turkey, US
    • Qualcomm Snapdragon X20 LTE-A CAT 9 (DW5829e) WW
    • Qualcomm Snapdragon X20 LTE-A CAT 9 (DW5829e) for AT&T, Verizon and Sprint, US only

What region do you live in???

4 Operator

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5.6K Posts

October 29th, 2020 15:00

@ibmarc 

That returned link you provided.

Try clicking Customize and Buy button on the 7410 priced for $1909. 

Do you see anything for customizing a WWAN card?

I sure don't.

 

.

1 Rookie

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105 Posts

October 29th, 2020 15:00

Like I said, 4 or 14 configurations allow you to configure a Mobile Broadband option, that means 10 of the 14 configurations do not allow a Mobile Broadband option. 

4 Operator

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5.6K Posts

October 29th, 2020 17:00

Most people won't go through all 14 configurations.

Dell will be lucky if buyers bother to go to two of the 14 configurations to look for one that has a WWAN card. In most instances, if the first configuration doesn't have it, they'd assume all of them don't.

Make it easy for the consumer.

.

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