3 Posts
2
62850
No Mic's Working At All
I am having an issue where I can't use any mic. The internal is not working. I cannot get Zoom or MS teams to pick it up. Additionally, when I pair a set of bluetooth headphones to my laptop, nobody can hear me through them either. I am using a Dell Latitude 5580 running Win 10 Pro x64.
My laptop is connected to a Dell docking station. D6000 with a set of USB speakers plugged into it. With that said. I had the same issues with or without the speakers plugged in.
Steven8515
3 Posts
0
March 18th, 2020 14:00
I finally figured this out thanks to a co-worker. All of my Microphone privacy settings were set to “off”.
nyc10036
4 Operator
4 Operator
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5.6K Posts
0
March 18th, 2020 07:00
Did this happen after a Windows update?
Steven8515
3 Posts
0
March 18th, 2020 08:00
Honestly, I have no idea. I had never really tried until recently. Due to the COVID-19 we were given the work from home order.
nyc10036
4 Operator
4 Operator
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5.6K Posts
0
March 18th, 2020 11:00
take a look at
https://www.dell.com/support/article/en-us/sln287143/how-to-troubleshoot-audio-or-sound-recording-issues?lang=en