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problem with system mechanic
hi there the problem that i have is that my norton 360 is conflicting with system mechanic. i was updating norton then i had a problem instaling the updated version with norton so i contacted norton support and they were saying that system mechanic conflicts with norton 360. i got system mechanic through dell support witch i paid for . looking for advice on this problem
Bugbatter
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March 23rd, 2012 18:00
It depends on your version, as far as whether or not you have System Guard. I don't use the program, but as I understand it, System Guard is used for blocking unwanted programs and Internet pages. Also see here regarding the System Guard: http://iolo.com/help/smpctc/Tools_Protection_SystemGuard_SystemTrayIcon.htm
The Pro version has a virus scanner. Is that the version that you have? http://www.iolo.com/system-mechanic/pro/#Compare
DELL-Jesse L
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March 12th, 2012 08:00
edd91,
Thank you for using the Dell Community Forum.
Take a look at what the Norton forum users say on this issue.
Norton and System Mechanic Conflicts
edd91
54 Posts
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March 22nd, 2012 18:00
i read a post on the norton community forum saying that you need to disable the real time scanner on system mechanic
Bugbatter
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March 22nd, 2012 19:00
edd91
54 Posts
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March 23rd, 2012 14:00
can you tell me how i can disable the system guard component in system mechanic
Bugbatter
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March 23rd, 2012 15:00
If you refer to the information at the link posted above by DELL-Jesse L there is a screenshot showing the Start-Disable button.
edd91
54 Posts
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March 23rd, 2012 16:00
is the real time scanner a virus scanner
edd91
54 Posts
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March 27th, 2012 04:00
ok yhany you for your help i have disabled system gaurd
Bugbatter
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March 27th, 2012 06:00
You're welcome. I hope things are running better for you now. :emotion-1:
edd91
54 Posts
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March 28th, 2012 10:00
i have noticed that safeguard has turned it's self back on i shut down safe guard but seems to be back on
Bugbatter
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March 28th, 2012 11:00
If it was configured to be enabled at startup that will happen. Otherwise, you will have to disable System Mechanic's guard manually when necessary.
A more permanent solution would be to remove the program and use something that does not conflict with your anti-virus.
edd91
54 Posts
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March 30th, 2012 08:00
can you tell me how to disable safegaurd manually
Bugbatter
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March 30th, 2012 12:00
edd91
54 Posts
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April 1st, 2012 03:00
i clicked on the disable alerts button then it changes to a red colour that just disables the alerts then i clicked on shutdown safe guard as i have done previously so fingers crossed it will work this time. thank you again for taking time to answer my enquiry
Bugbatter
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April 1st, 2012 06:00
You're welcome.