Archie21
1 Copper

22" monitors having black half circle on bottom left of display

We have multiple monitors that have started with a half circle in the bottom left of the monitor and black circles in other locations on the monitor.  It doesn't appear to be a physical damage, but not sure what may be causing this.  Has anyone else experienced this with their monitor or have an idea what may be causing it?monitor.jpg

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Moderator
Moderator

Re: 22" monitors having black half circle on bottom left of display

 

Every Dell monitor has some form of a stand alone BID (Built-in Diagnostic). If the circle does not appear when running the BID, then the monitors are not the culprit.

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Archie21
1 Copper

Re: 22" monitors having black half circle on bottom left of display

I did run diagnostics on the monitor, and the marks remain on the screen.  This is like the 5th monitor we have experienced this with.

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Moderator
Moderator

Re: 22" monitors having black half circle on bottom left of display

 

Odd. I have not seen this issue before. Read this for the exchange instructions and policy.

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