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July 21st, 2007 14:00

Dell e228WPF viewing angle problem

Hi,

I just received my new Dell e228WPF 22'' and I am really dissapointed by its close viewing angles. If I put the monitor at 90 degress with respect to the floor, and I look directly at it, I can notice that the screen is much more darker at the top, so I have to put it looking to the floor if I want to get a normal image quality, and that ins't the most comfortable position for looking at a monitor.

I was guessing if my unit could be faulty or the problem its normal in monitors of this kind.

Any information would be appreciated.

PS: Sorry for my bad english, spanish is my native language.

Message Edited by PabloPon on 07-21-2007 10:57 AM

122 Posts

July 21st, 2007 17:00

No problems with my 22" monitor. It looks really good.

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54.9K Posts

July 22nd, 2007 17:00

PabloPon,

Reset the monitor to Factory Settings.

* Press the Menu button on the front of the monitor
* Press plus or minus to move to Factory Reset
* Press the Menu button
* Press plus or minus to move to All Settings
* Press the Menu button

Any difference?

3 Posts

July 22nd, 2007 18:00

I did reset to factory default settings and the same keeps happening, the monitor is much more darker at the top. If I put a blue wallpaper I can notice how its bright is decreasing as it goes to the top of the screen. I guess I'll have to send my monitor to the Dell technical service on my country.

3 Posts

July 23rd, 2007 21:00

I just called Dell Support and they told me they will replace the monitor. Thank you for your answers.
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