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January 26th, 2018 08:00

HP desktops, two SE198WFP, sleep issues

Two 198's and two hp desktops matched pair. #1 monitor goes to sleep after 10 minutes, screen black, power button orange. #2 goes to sleep, screen black, power button blue, test box moves across screen NOT correct behavior. Solutions please. Power settings on both desktops are the same. This issue started by itself. There must be a setting I missed. Where, how?

Community Manager

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54.9K Posts

January 29th, 2018 08:00

 

I doubt that the monitors are at fault here. Sleep is controlled by the operating system and its GPU drivers, not the monitors. You would be beast suited to post the issue on the HP Desktop Video forum. Also test the monitors on some other desktops to see if the issue follows the monitors.

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