P2415Q, faint grey lines #6

Question

Hi, I'm experiencing a 'faint gray lines' issue, which seems to be the same as described in a number of other topics here: https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-1/td-p/5184541https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-2/td-p/5704634https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-3/td-p/6216079https://www.dell.com/community/Monitors/P2415Q-faint-horizontal-lines-4/td-p/6238910https://www.dell.com/community/Monitors/P2415Q-faint-grey-lines-5/m-p/7389262?search-action-id=337164711129&search-result-uid=7389262 I need Dell to provide an official letter confirming that the aforementioned defect appears in some P2415Q monitors, describing a nature of the defect and steps required to reproduce it (if you have such information). I'm located in Russia and I couldn't find any Dell Russian direct contacts.

denis9889 · Answer

To follow up, I've made a few photos and a video demonstrating the issue. Had to use a magnifier, because it's hard to adjust a focus of smartphone camera otherwise. The issue is also visible to a naked eye on a white background.

The video: https://www.youtube.com/watch?v=6LNKbOCYPyk

Eliquis · Answer

The lines will disappear eventually. On my Dell P2415Q it took roundabout 6 months. The lines are gone now. My theory is, that the solvent which was used to connect the layers in a dust-free manner at the plant somewhere in china had to dissipate over time.

Monitors

P2415Q, faint grey lines #6

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