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October 15th, 2019 07:00

P2815Q, iMac, goes black randomly

I have a 2017 5K retina iMac and my Dell external monitor P2815Q and it will randomly go black and I have to power it on and off or disconnect the USB to get it to show screen again. Very frustrating!

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54.9K Posts

October 16th, 2019 06:00

The purchased warranty on this P2815Q expired on May 12, 2018. You will need to ask Apple users for help with this issue on the Apple Forum.

 

Dell never provided support of this monitor on Apple operating system and hardware.
* The P2815Q driver page only shows Windows drivers
* The P2815Q User's Guide only mentions Windows

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