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Replacement 2408WFP having the same issues as the original
I had my original 2408WFP replaced as it was experiencing a vertical line of pixels from top to bottom and had the power on issues where it would go from sleep to on for minutes on end. Now my replacement is having the same vertical lines and has always had the power on issue. I am still under extended warranty and contacted customer care only to be sent to technical support (which requires a service tag that this monitor does not have).
I'm hoping I can have this issue resolved here and to exchange this for a different model as this particular one is plagued with issues no matter what the revision.
Thanks
DELL-Ravi Ch
7 Technologist
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May 17th, 2013 18:00
Hi ambiance,
Sorry for the inconvenience caused to you. Please send me a private message with picture of the monitor and the below details so that I could assist you further. To send a private message, click on my name and select start conversation.
Name:
Email Address:
Shipping address:
Phone number:
Alternate phone number:
Monitor Order number:
Monitor 20 digit PPID number:
Better time to reach you:
Please let me know if this helps.
Anonymous
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5 Practitioner
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May 17th, 2013 19:00
I've sent a message. Don't know if you have received it yet.
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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May 17th, 2013 22:00
Anyone else around to help? Ravi is M.I.A.