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J

9531

February 16th, 2015 16:00

S2340M, Green Pixels in Upper Right Corner

 My Dell S2340M has green pixels in the upper right corner for a few months now.  Been too busy to try and figure this out.  But then the whole screen suddenly when has pink/maroon/green pixels and it was too much to handle.  Then it went away and back to just green pixels in the upper right corner.

The tag on the back of the monitor does not contain a service tag.  But it seems a service tag is required in order to get any help from Dell.  How is one suppose to log a case when there is no service tag??

Community Manager

 • 

54.9K Posts

February 17th, 2015 07:00

* Go back to the top of this Monitor Forum
* Open "FAQ Monitor"
* Run the "Monitor Self-Test & Factory Reset"
* Go back to the top of this Monitor Forum
* Open "My 24" or smaller monitor does not have a Service Tag?"

2 Posts

February 18th, 2015 16:00

The gray screen had burnt images into it.  All the other colors looked OK as far as I could tell.

Community Manager

 • 

54.9K Posts

February 19th, 2015 07:00

Run the test. Take a picture of the gray screen and post it.

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