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December 2nd, 2011 23:00

ST2320L Support

I bought ST2320L about a month back from a store here in Hyderabad (India).Today morning it refused to turn on. I trieda different power outlet, and a different power cable, but no use.

Tried calling Dell support - looks like they work from Monday to Friday (today's Saturday).

I'm not sure I'll get support even if I call on Monday - as the IVR response does not list Monitors/Displays in its options.

Has anybody else faced a similar problem? What is the fastest way to get support for such issues?

Community Manager

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54.9K Posts

December 5th, 2011 08:00

In the Americas, we would look up the warranty via the Dell Order number. This would show us the warranty purchased. I do not know if Dell India uses that protocol or not.

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