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September 17th, 2021 09:00
Serial Number 1B9-293S Monitor help
We desperately need information on a monitor we are missing with the serial number 1B9-293S. This is the only information we have, other than the fact that its a dell monitor, probably from 2011ish time frame.
Does anyone know how to find more information on these old monitors? Thanks so much in advance!
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XPS_Man
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September 17th, 2021 10:00
PPID (serial number) is the only way
if the label is too old and monitor is powering on there is no way.
For an example serial number, 12345 will the part number
CN-12345-67890
If monitor is powering on, check the OSD menu in some models OSD menu shows model number.
XPS_Man
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September 20th, 2021 08:00
Oh I get it, so not something we can help with.
Look for the invoice that is all I can recommend, If you place order using a single email address you can find your orders at
https://www.dell.com/support/order-status/en-us/order-support
VickyC
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September 20th, 2021 08:00
thank you... our issue is that the monitor is missing and we need to identify the model to either try to track it down or turn in a report of it missing. Thanks for the information!