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November 3rd, 2018 19:00

U3219Q, MacBook Pro, video out of sync

My U3219Q was connect to my MBP 2018 and when I play video in full screen mode, the video out of sync (the sound faster than the frames).

Community Manager

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54.9K Posts

November 4th, 2018 12:00

We can see here under Drivers & downloads --> Operating system, that the U3219Q was never tested/validated by Dell with the Apple proprietary hardware and operating system. All we provided were true Windows PC testing and drivers.

 

The lack of a specific Apple operating system driver could be the problem? You should post the issue on the Apple Forum and see what other Apple users have done as far as Apple PC troubleshooting and possible Apple proprietary cabling to purchase.


Perhaps you need a Apple specific cable?

Apple TB3/USB-C to TB3/USB-C cable

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