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October 2nd, 2021 05:00
U4320Q, DDM for macOS not working, #2
Hi,
I'm in macOS Monterey beta (Macbook'13 Pro M1). However, Dell DDM software doesn't work. I connect the monitor via a USB-c cable. I got this error all the time. The software has been updated. The USB-C cable is connected. Could you please help with it?
Thanks.
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DELL-Chris M
Community Manager
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October 2nd, 2021 07:00
The first release of DDM for macOS does not support any macOS version beyond 11 Big Sur.
Before installing any U4320Q firmware =
* Turn off all non-essential software (Dell Display Manager, Steam, AntiVirus, Teams, Zoom, Discord, etc.)
* If connected via DP or HDMI cable, connect the USB upstream cable from the monitor to the PC