Start a Conversation

Unsolved

This post is more than 5 years old

C

9411

August 3rd, 2005 07:00

burn in on 2001fp

I've had my 2001fp for a little over a year now. I've recently had a couple problems:

In my upper left corner I get image burn in if something is sitting there for a while (as in 20 minutes or so) I can see a ghost of an icon, window, or wallpaper- I can see traces of color or some lines.

My second problem I need to do some more testing, but I'm pretty sure it's my monitor- after I turn off the monitor while the computer is on I turn it back on after several hours and sometimes I only get a blank screen. Sometimes switching the inputs to s-video to composite and back to DVI-D I'll get the image back. I tried reformatting my computer and still have the problem.

What is the warranty period for this monitor?

I'd appreciate any insight.

Thanks.

Message Edited by clydeg123 on 08-03-2005 03:08 AM

Moderator

 • 

17K Posts

August 3rd, 2005 18:00

clyeg123,

Thank you for using the Dell Community Forum.

Monitors have 3 year warranties.

2 Posts

August 6th, 2005 09:00

So does the burn in qualify for a replacement via the warranty? I'm just afraid that it will get worse with time.

I should note that it does not appear to be permanent burn in- it seems to go away after the monitor has been off for a while. But it is still very annoying.

-clyde

Message Edited by clydeg123 on 08-06-2005 05:28 AM

Message Edited by clydeg123 on 08-06-2005 05:28 AM

Moderator

 • 

17K Posts

August 8th, 2005 17:00

clydeg123,

You can sure contact Dell about a replacement if you are still within the warranty period.

No Events found!

Top