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December 10th, 2012 07:00

st2320l checkerboard pattern appearing...

I just got st2320l last week. I like everything so far. Size, color, etc. But I noticed one thing recently.

When anything is moving in the screen, like video playing, game playing, or I move the picture, a checkerboard pattern is appearing on it. I've done anything by installing graphic driver again, organizing cables, etc. So far, no good.

In the worst case, I'll have to return this and find other brand. But before that, can anyone help me out please? 

My graphic card is GTX 285 just in case if you need to know.

Community Manager

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54.9K Posts

December 10th, 2012 10:00

blackzr,

What ports are available on the video card to test? Which port are you using now from the video card to the monitor? Are you using the Dell supplied monitor cabling? Have you tested any other ports? Is the resolution on the monitor 1920x1080 when you press the monitor OSD Menu Select button?

3 Posts

December 10th, 2012 10:00

It's VGA I believe. I'm not sure about Dell supplied monitor cabling. If you mean the cable that came together with monitor, then yes, I used the cable that was already connected to the monitor when it came.

I tried HDMI with Xbox 360. Same problem occurred. Finally, the resolution is 1920x1080@60Hz

Community Manager

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54.9K Posts

December 11th, 2012 06:00

Can you test using the white DVI on the GTX285 to the white DVI on the monitor?

3 Posts

December 11th, 2012 06:00

DVI is not working either unfortunately.

Community Manager

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54.9K Posts

December 11th, 2012 16:00

Contact Dell Customer Support for your country. http://bit.ly/w3l6ep
Provide to them the following data -
Email Address:
Name:
Shipping Address:
Phone Number:
Dell Monitor Order number:
Dell Monitor 20 digit PPID number:
Reason:
If available, a link to a picture of the failure http://imageshack.us/

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