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August 12th, 2010 15:00

AFTD error

HI,

We have networker 7.6.0 build 148 installed on 32bit windows 2003 SP2 server.

Client is 7.5 SP3

This server is attached to Clariion CX4 and we do a backup to disk.

A 1T LUN is presented to the server.

I've used diskpart to set the alignment

DISKPART> create partition primary align=64

DiskPart succeeded in creating the specified partition.

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
* Partition 1    Primary           1183 GB    64 KB

then I assign a drive letter to the disk

Then format the disk to NTFS > default unit allocation

Go to networker create a device for AFTD > lable and mount the device > verify the path to AFTD

Now when I try to backup the save set I get

0 12-August-2010 16:18:15  2 0 0 7932 6964 0 bkpsrv nsrmmd 08/12/10 16:18:15 nsrmmd #1: There was an error creating the file: "K:\AFTD_windows_clients\30\35\9c87289d-00000006-f9639226-4c639226-00081f00-ae9d5429" errno: 2

The disk partition formate is Master boot record. Can someone please advise. Thanks

736 Posts

August 17th, 2010 07:00

Hi Tejas,

Does this folder work outside of NetWorker?  You could try transferring files to this folder and see if it works.  If it does, try transferring the data after logging in as the same user as NetWorker is using (to test if this could be permission related). Try creating a text file in there and writing to it.  These tests should at least give a clue as to what level the problem is happening at.

-Bobby

36 Posts

August 18th, 2010 12:00

It look like to be an issue with credentials / permission. Check if you can write files to this filesystem.

25 Posts

August 18th, 2010 15:00

Hi Bobby and Anand,

Thanks for your reply and suggestions...

The folder works outside netwoker. I use robocopy and can copy files from physical server to the vm to mirror the data.

But netwoker does not backup the data from the vm.......

736 Posts

August 19th, 2010 01:00

Hi Tejas,

There could be a communication problem in there somewhere.  You should check that the firewall is letting everything through that it should. You should also check the Windows Event logs for an indication of what could be causing the problem.  These are kinda shots in the dark though.  You should probably open a Service Request with support to have a full look at your configuration and check the relevant logs.

-Bobby

No Events found!

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