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May 7th, 2015 09:00

Exchange 2010 DAG federated Backup fails - NW 8.2.1, NMM 8.2 SP1

The DAG contains 4 Nodes out of those 4 nodes, 2 are in Local Data Center an rest 2 are in Remote. Customer want to backup the Passive Database from Local nodes only so Added only 2 local nodes in Prefferred server list while configuring DAG Backup

Post configuring the Backup it fails on run with the below error in RED Color, Please help

OS Version : Windows Server 2008 R2 x64

Exchange : 2010 DAG

Properties of the Application Backup is as below

NSR_SNAP_TYPE=vss

CIRCULAR_PROMOTION_POLICY=Promote

NSR_FEDERATED_BACKUP=yes

NSR_FEDERATED_PSOL=dfw-mbx-3-srv,dfw-mbx-2-srv

NSR_EXCH_INCL_SA=FALSE

NSR_ALT_PATH=F:\

NSR_EXCH2010_DAG=DAG.jhsi.home

NSR_EXCH2010_BACKUP=passive

NSR_EXCH_CHECK=no

79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************05/06/15 19:19:55.922496 [nsr/save/nsrsnap.c 611] Calling nsrrm_host

05/06/15 19:19:55.969296 [nsr/save/nsrsnap.c 886] Calling get_pool_name..

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

05/06/15 19:19:56.515289 [nsr/save/nsrsnap.c 1693] Calling snap_wait..

APPLICATIONS:\Microsoft Exchange 2010

05/06/15 21:02:35.846722 [nsr/save/nsrsnap.c 1714] Calling parse_fs_logs_and_prefix..

107092:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe:       Original file name: nsrsnap_vss_save.exe            Version: 8.2.1.0.681                Comments: Supporting Microsoft Volume Shadow Copy Service

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: CIRCULAR_PROMOTION_POLICY, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_EXCH_INCL_SA, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: device interface, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: dfw-mbx-3-srv.jhsi.home

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "DFW-Dag-Backup" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "DFW-Dag-Backup" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

nsrsnap_vss_save: Exchange federated ..This is a federated backup for Exchange DAG.

96585:nsrsnap_vss_save:NMM .. Initialization success -- Exchange shell successfully initialized. Required for Exchange 2010 or Exchange 2013.

nsrsnap_vss_save: Exchange federated .. Only backup databases that are in passive state.

nsrsnap_vss_save: Exchange federated .. A preferred server order list has been provided.

nsrsnap_vss_save: Exchange federated .. Server order checked for DBs:

    dfw-mbx-3-srv

    dfw-mbx-2-srv

nsrsnap_vss_save: Exchange federated ..  Databases in DAG have been evaluated for backup..continuing.

99143:nsrsnap_vss_save:

99147:nsrsnap_vss_save:nsrsnap_vss_save: Exchange federated .. These Exchange databases have not been added to the backup list.

99148:nsrsnap_vss_save:The Exchange database may be a standalone or Public Folder and identified to be skipped.

99149:nsrsnap_vss_save:The current state of the DB does not match the configured backup state identifed, is dismounted or suspended.

99143:nsrsnap_vss_save:

99143:nsrsnap_vss_save:

Starting slave backup job on host : dfw-mbx-3-srv.

51340:nsrsnap_vss_save:jobhandler(340): Created Job ID: 100377

                Save command: nsrsnap_vss_save.exe -s dfw-nwk-1-srv.jhsi.home -g DFW-Dag-Backup -m DFW-MBX-3-SRV.JHSI.HOME -l full -W 78 -LL -Z dag.jhsi.home -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A CIRCULAR_PROMOTION_POLICY=Promote -A NSR_FEDERATED_BACKUP=yes -A NSR_FEDERATED_PSOL=dfw-mbx-3-srv,dfw-mbx-2-srv -A NSR_EXCH_INCL_SA=FALSE -A NSR_ALT_PATH=F: -A NSR_EXCH2010_DAG=DAG.jhsi.home -A NSR_EXCH2010_BACKUP=passive -A NSR_EXCH_CHECK=no -A NSR_PARENT_JOBID=100370 -A "device interface=data dom

Starting slave backup job on host : dfw-mbx-2-srv.

51340:nsrsnap_vss_save:jobhandler(340): Created Job ID: 100378

                Save command: nsrsnap_vss_save.exe -s dfw-nwk-1-srv.jhsi.home -g DFW-Dag-Backup -m DFW-MBX-3-SRV.JHSI.HOME -l full -W 78 -LL -Z dag.jhsi.home -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A CIRCULAR_PROMOTION_POLICY=Promote -A NSR_FEDERATED_BACKUP=yes -A NSR_FEDERATED_PSOL=dfw-mbx-3-srv,dfw-mbx-2-srv -A NSR_EXCH_INCL_SA=FALSE -A NSR_ALT_PATH=F: -A NSR_EXCH2010_DAG=DAG.jhsi.home -A NSR_EXCH2010_BACKUP=passive -A NSR_EXCH_CHECK=no -A NSR_PARENT_JOBID=100370 -A "device interface=data dom

85940:nsrsnap_vss_save:Slave backup with job id (100377) failed on host 'dfw-mbx-3-srv'

85940:nsrsnap_vss_save:Slave backup with job id (100378) failed on host 'dfw-mbx-2-srv'

115725:nsrsnap_vss_save:One of the slave job failed, sending Failed Sync Signal

nsrsnap_vss_save: Exchange federated ..Updated saveset response with hresult 0x54f.

Internal error.

102333 1430964153 3 0 0 516 8284 0 dfw-mbx-3-srv.jhsi.home nsrsnap_vss_save NSR error 21 Exiting with failure. 0

APPLICATIONS:\Microsoft Exchange 2010: Backup of [APPLICATIONS:\Microsoft Exchange 2010] failed

156 Posts

May 7th, 2015 15:00

the Mount point location selection was not proper it was

NSR_ALT_PATH=F:\ which we changed to NSR_ALT_PATH=F:\NMM\ and created NMM folder under F drive of all the Nodes in the DAG


Also added the Exchange account Manually in Local Administrator group to all four nodes, and started the backup.  Backup completed successfully

87 Posts

May 7th, 2015 11:00

Hi Deb,

Running the config checker and nsrsnap_vss_save -v -? in the command prompt of the Exchange Server name DAG.

Upload the outfile the config checker.

Elvin...

159 Posts

May 7th, 2015 11:00

can you get me a eventlog from both nodes with powershell:

Get-EventLog -LogName Application -Newest 20 -ComputerName $Computername -Source VSS,Networker,Nmm | ft TimeGenerated,EventID, Source, Message -AutoSize

159 Posts

May 7th, 2015 19:00

thanks for sharing and good to hear it Woks now !

No Events found!

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