NMC -- An invalid XML character (Unicode: 0x18) was found in the element content of the document.

Hi Phil,

Which NW and Java versions are you using at this server?

Regards

Claudio

Ah, excuse me.

- NW 7.5 sp 3

- JRE on a Windows machine (version 6 update 22 ( = build 1.6 u22-b04 ) ) It is the latest at the moment.

Have you tried to reinstall Java and/or NMC? Otherwise, try to execute NMC from another remote machine and see the results.

Regards.

Claudio

First thing I would try would be to go into Java through the control panel, clear out the cache and verify that the correct version of Java is being used.

Thank you for all the advice.

The NMC spawns the same message on all desktops we used to see if it was a Java problem of the host. As we got on every host the same problem, I think it is a problem with the server (the java jre was not updated/touched on this separate machine) . Thus, the error came out of 'nowhere' . Well you hear it nearly everyday "didn't touch anything and now it is broke"  .

We did a "javaws -uninstall" on the host to clear its cache.

Release notes 7.5:
The JRE version 1.6 or 1.5 is required to access the NetWorker Management Console.

We didn't reinstall the NMC yet for the reason that it is a sloppy solution and when I was 'investigating' the problem, it was Friday afternoon.

As this is not critical, just anoying, we decided not reinstall the NMC. Before I will reinstall the NMC, I will reinstall the jre to see if it solves anything.

I will update this thread after we reinstalled the jre.

I'm running NMC on Linux server and connecting from Windows box using java 1.6 (not latest build) and haven't see that error yet. 

Probably restarting NMC and clearing JRE cache might address it.

Hello,

Thank you for your advice. It doesn't solve the problem.

I updated the jre to 1.6 on the NMC server (separate machine) but no luck.

These are the gstd.raw messages:

0 12/06/2010 06:28:25 AM  2 0 0 3025329040 31156 0 nmcserver gstd base(purge): worker function has failed 0 12/06/2010 02:53:44 PM  2 0 0 3025329040 31156 0 nmcserver gstd base(purge): worker function has failed 0 12/06/2010 11:17:14 PM  2 0 0 3025329040 31156 0 nmcserver gstd base(purge): worker function has failed 0 12/07/2010 03:13:20 AM  2 0 0 3067288464 31156 0 nmcserver gstd base: received incorrect job size 0 12/07/2010 03:13:20 AM  2 0 0 3067288464 31156 0 nmcserver gstd base: Failed to store session info for reporting for sv-int-nsr2, ziut_win_month Unable to render the following message: { Unable to render the following message:     string object_type = "gterror"; Unable to render the following message:     int severity = 4; Unable to render the following message:     int reason = 23; Unable to render the following message:     int errnum = 0; Unable to render the following message:     list msg = { Unable to render the following message:         int level = 1; Unable to render the following message:         string text = "Failed to execute database query"; Unable to render the following message:         string form = "Failed to execute database query"; Unable to render the following message:         int id = 18979; Unable to render the following message:     }; Unable to render the following message:     string filename = "base_data.c"; Unable to render the following message:     int line = 1419; Unable to render the following message: }

Thank you for the advise.

The first thing I wanted to do when the problem was reported, was checking the NMC database but there are no db consistancy checking tools for it so I was stuck (as there are db tools for the NW databases) .

Alright, I will (copy and) remove the database and update the thread afterwards.