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NMM 2.3 - couldn't get volume Info on e:\.
Hi guys,
Testing out how a filesystem backup with NMM 2.3 works, we noticed the following line in the savegrp log for a successful NMM backup.
* couldn't get volume Info on e:\. Error Code = 3
The thing is that the system does not have a volume e:\ and further down in the log we noticed the following:
* Caching file system mount info for E:\ (id 2350742845, type mntpt)
* Caching file system mount info for E:\ (id 1157442431, type mntpt)
* Caching file system mount info for E:\ (id 2196694342, type mntpt)
* Caching file system mount info for E:\ (id 4242163109, type mntpt)
* Caching file system mount info for E:\ (id 885999842, type mntpt)
* Caching file system mount info for E:\ (id 2016854691, type mntpt)
* Caching file system mount info for E:\ (id 1691106320, type mntpt)
* Caching file system mount info for E:\ (id 619114951, type mntpt)
* Caching file system mount info for E:\ (id 1289509693, type mntpt)
* Caching file system mount info for E:\ (id 2054187665, type mntpt)
* Caching file system mount info for E:\ (id 2455860777, type mntpt)
* Caching file system mount info for E:\ (id 1045870487, type mntpt)
* Caching file system mount info for E:\ (id 2962044903, type mntpt)
* Caching file system mount info for E: (id 143913889, type ramdisk)
Does NMM create a ramdisk during the backup process for the snapshots to be exposed to?
StefanHa1
8 Posts
0
October 21st, 2011 00:00
Whatever it was, it's now fixed with 7.6.2.4:
NW125555: Getting error "GetVolumeNameForVolumeMountPoint failed" when doing filesystem backup in windows 2008
ble1
2 Intern
2 Intern
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14.3K Posts
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June 30th, 2011 02:00
I'm not aware that NMM should create ramdsik. Is it possible to check registry and see if there are any references to E drive while NMM is not running?
StefanHa1
8 Posts
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June 30th, 2011 05:00
Hi, and thanks for your answer.
Unfortunatly searching the registry for "e:\" yields no results. The systems has no Ramdisk driver installed either (no HKEY_LOCAL_MACHINE\ System\ CurrentControlSet\ Services\ Ramdisk\" entry in the registry)
Vssadmin list volumes shows no odd volumes:
vssadmin 1.1 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.
Volume path: \\?\Volume{e0b6686a-b404-11df-aed8-806e6f6e6963}\
Volume name: \\?\Volume{e0b6686a-b404-11df-aed8-806e6f6e6963}\
Volume path: S:\
Volume name: \\?\Volume{69625d1b-b439-11df-abe6-00155d560d02}\
Volume path: C:\EXCHANGELOG\LOG1\
Volume name: \\?\Volume{829fcbe0-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGELOG\LOG2\
Volume name: \\?\Volume{829fcbe7-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGELOG\LOG3\
Volume name: \\?\Volume{829fcbee-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGELOG\LOG4\
Volume name: \\?\Volume{829fcbf5-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGELOG\LOG5\
Volume name: \\?\Volume{829fcbf8-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGELOG\LOG6\
Volume name: \\?\Volume{829fcbfb-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB1\
Volume name: \\?\Volume{829fcc0a-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB2\
Volume name: \\?\Volume{829fcc11-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB3\
Volume name: \\?\Volume{829fcc18-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB4\
Volume name: \\?\Volume{829fcc1f-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB5\
Volume name: \\?\Volume{829fcc26-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB6\
Volume name: \\?\Volume{829fcc2d-27e1-11e0-a3d1-00155d560d04}\
Volume path: C:\EXCHANGEMDB\DB7\
Volume name: \\?\Volume{98ea3531-5e8d-11e0-a545-00155d560d04}\
Volume path: C:\
Volume name: \\?\Volume{e0b6686b-b404-11df-aed8-806e6f6e6963}\
One thing that might be interesting though is that the system is a virtual system. Has NMM 2.3 been verified with Hyper-V?
ble1
2 Intern
2 Intern
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14.3K Posts
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June 30th, 2011 06:00
Yes... actually compatibility guide claims:
gotschy
72 Posts
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June 30th, 2011 23:00
Hallo Stefan,
each VSS writer has its own repository for important objects like drivers, system files, applications, mount points ...
Once registered in such a repository an entry is never deleted. So this repository can be not up to date and tons
of VSS backup problems in the past were caused by such a mismatch. VSS is really a nightmare.
Networker now ignores missing entries and just reports them.
You should open a support case with microsoft.
regards
Bernd
StefanHa1
8 Posts
0
July 1st, 2011 06:00
Hi Bernd,
the VSS Metadata was a good idea. I just looked through it but found no sign of a Volume named d:\ or e:\
The only thing I found that closely resembles a different volume name would be this part of the Cluster Database:
Component "Cluster Database:\Cluster Database"
- Name: Cluster Database
- Logical path:
- Full path: \Cluster Database
- Caption: ClusterDatabase
- Type: VSS_CT_FILEGROUP [2]
- Is selectable: TRUE
- Is top level: TRUE
- Notify on backup complete: FALSE
- Paths affected by this component:
- C:\Windows\cluster\
- Volumes affected by this component:
- \\?\Volume{e0b6686b-b404-11df-aed8-806e6f6e6963}\
- Component Dependencies:
Hopefully having the "e:\" in the Name "Cluster Database:\Cluster Database" does not confuse NMM.