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8 Posts
1
11244
VBA not visible in webclient (vSphere 6)
Hi,
I've deployed a VBA and it is not visible in the webclient. I know there are some known issues around this but I've tried some workarounds and I'm still not able to get the extension visible. Here is what I have and what I tried...
NetWorker 8.2.2.4 (latest)
VBA 1.1.2.8 (latest)
vCenter 6u1b
Deployent in itself went ok, registration with Networker, vCenter, no strange errors from ebr-server.log. Deployment of a Proxy is ok, backup VM ok as well.
I tried this to get the extension visible:
-Removed com.vmware.ebr2 from /mob interface
-Stopped Web Client services from vCenter Server
-Reset vCenter SerenityDB
-Started Web Client services from vCenter Server
-waited 5 minutes to let it initialize
-emwebapp.sh --stop
-emwebapp.sh --start
-Re-initialize EBR plugin from EBR-configure page
Result = no plugin visible
Tried different browsers (IE11, Chrome). Tried connecting with 9443. All with no luck, kind of stuck here.
Anyone experiencing this too??
dazo1
4 Posts
2
September 21st, 2016 00:00
Had the same issue (vCSA 6.0.0, build 3634794 and EBR 1.1.3.7) - EMC Backup and recovery was not visible from vCSA webgui...
I applied pach VBA-1.1.3.7-Bravo-TLA.tar which resolved the issue.
Patch download:
ftp://ftp.emc.com/software/vba/VBA-1.1.3.7-Bravo-TLA.tar
Follow the instructions from here:
ftp://ftp.emc.com/software/vba/VBA-1.1.3.7-Bravo-README.txt
Additional info:
https://emcservice.force.com/CustomersPartners/kA2j0000000RBkXCAW
Hotfixes for other VBA versions:
https://emcservice.force.com/CustomersPartners/kA2j0000000R8N8CAK
mattstocum
3 Posts
0
March 4th, 2016 13:00
We had a lot of issues, I think what ended up fixing it was restarting the Web Client services on vCenter after registering the EBR plugin. Also, you absolutely must use port 9443, 443 will not work.
Deb_PS
156 Posts
0
March 8th, 2016 03:00
The drop-down list returns NULL, trying to access the 'Backup Appliance' list to connect.
Delete the old EBR plugin registration in the vCenter extension manager. To remove the plug-in from the Available Plug-ins list:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1025360
If the plugin still fails to appear, restart the vSphere web Client service and the EBR appliance web services. The EBR appliance web services may be restarted with the "emwebapp.sh --restart" command.
kyrnyshev
2 Posts
0
April 22nd, 2016 06:00
I had the same problem. But the newer version:
vba - 1.1.3.7 vcenter 6.0.u2 networker server - 8.2.3.
Siptomy same. I tried to solve the problem in the same ways, but the result was not. I turned to support. After two days of the EMC engineer, the result has been imposed: vcenter 6.0.u2 is not yet supported with any of the VBA versions as of now.
zakkeri
2 Posts
0
April 25th, 2016 11:00
Actually I have same problem. NW is 8.2.3 with latest EBR.
I'm running two vCenters, I updated one VC to 6.0U2 and EBR plugin stopped working. I reverted to 6.0U1b and plugin started work again.
But another vCenter with 6.0U1 and WebClient plugin doesn't work at all.
In eventlog.log:
[2016-04-25T18:11:28.473Z] [ERROR] start-signalling-13 Failed to start web bundle 'com.vmware.ebr2_app' version '2.0.3
': consult serviceability/logs/log.log for further details.
[2016-04-25T18:11:28.475Z] [ERROR] start-signalling-13 Start failed for bundle 'com.vmware.ebr2_app' version '2.0.3'.
org.eclipse.virgo.nano.deployer.api.core.DeploymentException: Web application failed to start
at org.eclipse.virgo.web.core.internal.WebBundleLifecycleListener.onStarted(WebBundleLifecycleListener.java:132)
at org.eclipse.virgo.kernel.install.artifact.internal.StandardArtifactStateMonitor.onStarted(StandardArtifactStateMonitor.java:271
)
at org.eclipse.virgo.kernel.install.artifact.internal.AbstractInstallArtifact.asyncStartSucceeded(AbstractInstallArtifact.java:319
)
at org.eclipse.virgo.kernel.install.artifact.internal.AbstractInstallArtifact.access$0(AbstractInstallArtifact.java:316)
at org.eclipse.virgo.kernel.install.artifact.internal.AbstractInstallArtifact$StateMonitorSignal.signalSuccessfulCompletion(Abstra
ctInstallArtifact.java:252)
at org.eclipse.virgo.nano.core.internal.BundleStartTracker$1.run(BundleStartTracker.java:140)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: org.eclipse.gemini.web.core.WebApplicationStartFailedException: org.eclipse.gemini.web.core.spi.ServletContainerException: Web
application at '/EBR2' failed to start. Check the logs for more details.
at org.eclipse.gemini.web.internal.StandardWebApplication.start(StandardWebApplication.java:137)
at org.eclipse.virgo.web.core.internal.WebBundleLifecycleListener.onStarted(WebBundleLifecycleListener.java:122)
... 8 common frames omitted
Caused by: org.eclipse.gemini.web.core.spi.ServletContainerException: Web application at '/EBR2' failed to start. Check the logs for more
details.
at org.eclipse.gemini.web.tomcat.internal.TomcatServletContainer.startWebApplication(TomcatServletContainer.java:133)
at org.eclipse.gemini.web.internal.StandardWebApplication.start(StandardWebApplication.java:109)
... 9 common frames omitted
zakkeri
2 Posts
1
April 26th, 2016 02:00
From EMC support
VBA: Missing EMC Backup and Recovery plugin on vCenter 6.0 for VBA 1.1.3.7
"EMC Engineering is aware of the issue and has a hotfix planned for public release in near future."
dean7
7 Posts
0
April 27th, 2016 03:00
Hi
I got this from EMC
KNOWLEDGE BASE
Knowledge Base Article: 000482349
VBA: Missing EMC Backup and Recovery plugin on vCenter 6.0 for VBA 1.1.3.7 (000482349)
Version: 2 Article Type: Break Fix Audience: Level 30 = Customers Last Published: Mon Apr 25 21:08:20 GMT 2016
Summary: Missing plugin on VCenter for VBA 1.1.3.7
Issue:
EMC Backup and Recovery(EBR) plugin is missing from vSphere Web Client after deploying VBA 1.1.3.7 on vCenter 6.0
NOTES:
This issue affects to Windows vCenter server installation.
The plugin is confirmed as registered in the MOB URL(http://vCenter-name/MOB)
Have attempted to close and re-open browser
User for login to vSphere Web client is confirmed as administrator
The vsphere-client-virgo.log shows error:
[2016-04-18T12:06:09.798+02:00] [INFO ] start-signalling-2 org.eclipse.virgo.medic.eventlog.default WE0000I Starting [2016-04-18T12:06:10.586+02:00] [ERROR] start-signalling-2 org.apache.catalina.startup.ContextConfig Failed to process java.lang.ClassNotFoundException: com.sun.jersey.server.impl.container.servlet.JerseyServletContainerInitializer
at org.apache.catalina.startup.WebappServiceLoader.loadServices(WebappServiceLoader.java:190)
at org.apache.catalina.startup.WebappServiceLoader.load(WebappServiceLoader.java:152)
at org.apache.catalina.startup.ContextConfig.processServletContainerInitializers(ContextConfig.java:1543)
at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1265)
Cause: Known issue ESC 26115
Change: New install or VBA v1.1.3.7 or upgraded VBA to v1.1.3.7
Resolution:
Fix:
For urgent fix requirements- please collect virgo logs from your vCenter server and then contact EMC Support professional for EMC Engineering is aware of the issue and has a hotfix planned for public release in near future.
Workaround:
Use older VBA version like v1.1.2.8
Notes: To find latest Hotfix for your VBA version see: https://support.emc.com/kb/476524
Location of Virgo logs: https://kb.vmware.com/kb/2110014
Primary
Product:
NetWorker
Product: NetWorker
kyrnyshev
2 Posts
0
May 26th, 2016 02:00
Hi Holger Dietze,
Service Request Management #78834192
from chat:
vcenter 6.0.u2 is not yet supported with any of the VBA versions as of now
your vCenter is 6.0 u2
unfortunately thats the news ... i just checked with my resources
They have also updated the notes
Holger_Inf
122 Posts
0
May 26th, 2016 02:00
Hi kyrnyshev,
I am interested in this combination (vcenter 6.0U2) with VBA too.
Can you provide the SR#, where your message "is not supported in any VBA version now" comes from?
The current (today) combat matrix does not reflect this.
http://compatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jsphttp://compatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jsphttp://compatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jspcompatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jsp
http://compatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jsp
column hypervisor:
vCenter 5.5 (Includes 5.5 Update 2),5.5U3a,5.5U3b,5.5U3d , 6.0,6.0 U1b,6.0U2
http://compatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jsp
http://compatibilityguide.emc.com:8080/CompGuideApp/Networker9.0.jsp