Unsolved
This post is more than 5 years old
3 Posts
0
57339
Dell Powerconnect 8132f has strange log
Hi,
I have switch Dell PowerConnect 8132F that has strange log. I don't know what it means.
DRIVER[73592572]: broad_hpc_drv.c(4023) 20324788 %% _soc_xgs3_mem_dma: EGR_SERVICE_COUNTER_TABLE_Y.epipe0 failed(NAK)
Throughput over switch is from 20G to 40G. Sometime, servers behind switch lost traffic.
My switch has version:5.1.0.1
Please explain this "fail". Thanks!
Best regards,
Thanh.
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
June 27th, 2014 14:00
Hi Thanh,
It looks like a problem with the system memory. You can try updating the firmware, but it may be a hardware issue. http://www.dell.com/support/home/us/en/04/product-support/product/powerconnect-8100/drivers
phamvinhthanh
3 Posts
0
July 6th, 2014 21:00
Hi Josh and Dell team,
After I upgrade new firmware, CPU of switch is too high.
CPU Utilization:
PID Name 5 Secs 60 Secs 300 Secs
---------- ------------------- -------- -------- --------
1106 envMonitorTask 0.00% 0.02% 0.01%
1130 _interrupt_thread 0.09% 0.06% 0.03%
1131 bcmMEM_SCAN.0 0.04% 0.01% 0.01%
1133 bcmL2MOD.0 22.85% 22.93% 23.11%
1134 bcmCNTR.0 0.34% 0.44% 0.48%
1139 bcmRX 0.00% 0.02% 0.02%
1148 MAC Send Task 0.00% 0.01% 0.00%
1152 bcmLINK.0 0.48% 0.56% 0.58%
1153 cpuUtilMonitorTask 0.04% 0.06% 0.06%
1159 tap_monitor_task 0.09% 0.04% 0.00%
1162 simPts_task 0.04% 0.05% 0.06%
1172 dtlTask 0.04% 0.01% 0.00% --More-- or (q)uit
1173 dtlAddrTask 21.48% 19.65% 18.81%
1182 hapiL3AsyncTask 22.61% 22.32% 22.70%
1205 dot1s_timer_task 0.04% 0.04% 0.04%
1219 snoopTask 0.09% 0.04% 0.03%
1242 ipMapForwardingTask 0.04% 0.05% 0.02%
1245 tArpCallback 0.09% 0.01% 0.00%
1246 ARP Timer 0.19% 0.11% 0.03%
1275 lldpTask 0.09% 0.09% 0.09%
1286 RMONTask 0.04% 0.05% 0.04%
1288 boxs Req 0.00% 0.01% 0.01%
1302 StatsAppTask 0.14% 0.14% 0.16%
1304 authMgrTimerTask 0.04% 0.02% 0.01%
------------------------------ -------- -------- --------
Total CPU Utilization 68.99% 66.89% 66.47%
Please let me know what do these process (bcmL2MOD.0, hapiL3AsyncTask, dtlAddrTask) mean?
Best regards,
Thanh.
JonasCa
1 Message
0
July 17th, 2014 04:00
Exactly the same error message here and the same behaviour.
Hosts lose connection, packet loss etc. I'm on 5.1.1.7.
DELL-Josh Cr
Moderator
Moderator
•
8.7K Posts
0
July 17th, 2014 11:00
Hi Jonas,
If you are having the same issue and the firmware is updated you should call into support.