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March 5th, 2017 08:00

Dell CPS 13 9350 Wifi issue

I've a dell XPS13 (9350) for a liitle more than a year and only used once a while. Today, when I power up I found it complaint no internet access (while all my other ipad, laptop has no issues to connect)

On device manager, its show s a Broadcom 802.11 network adapter provides wireless local area network and status is "The device is working properly".

ipconfig show blank.

On Network & Internet setting, on Wireless devices,  it stated "We couldn't find wireless device on this PC"

Can anyone advise what went wrong ?

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17K Posts

March 8th, 2017 07:00

cpchiu,

Click the link below for troubleshooting and resolving network and wireless issues.

Dell Networking and Wireless Support Center

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