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November 29th, 2009 06:00

Dell Inspiron 1545 Wireless Mini Card problems

Hi folks,

I'm having problems connecting my brand new Dell inpiron 1545 to my Router. The laptop can see the router in its list of available networks but when i tried to connect with my WPA key (WPA-PSK security) it didn't work. So then I disabled security on the router completely but it still didn't work. Any ideas what else could be wrong? I did read somewhere that the Dell 1397 WiFi card doesn't do WPA-PSK at all but I would have thought disabling security would've resolved this. Any ideas anyone?

Cheers

9 Legend

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30.3K Posts

November 29th, 2009 07:00

jonSquare,

 

I use these Recommended Wireless Router Settings in my wireless router. I use channel 11. You are not using Mac address filtering are you?

 

You can try going to device manager and click on network, 1397 wireless adapter and check the antenna diversity. Try changing it to Aux and see if it works.

 

 

Rick

3 Posts

November 29th, 2009 09:00

Hi,

 

I think i'm having the same problem with my new inspiron 1370.

I can find my wireless network but when i try to connect, it does not work.

i am also using WPA-PSK-TKIP. Two other computer can connect without any problem.

Connection via cable works fine.

 

I would be grateful for suggestions

 

thx

4 Posts

November 29th, 2009 09:00

Hi, thanks for the suggestions. Well I've managed to change the antenna diversity to aux but that hasn't fixed it. Also I don't see anywhere in my router settings to change the mac filtering. It is rather an old router (Wannadoo Livebox) if that is relevant? One other thing I've tried is to attempt connection to some of the unsecured wireless nets on my street but still no luck there either. Given this information is it possible that the WiFi card itself could be faulty? My other laptop which uses an Atheros wireless adapter card manages to connect fine btw...

9 Legend

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30.3K Posts

November 29th, 2009 10:00

jonSquare,

 

Try running an ipconfig /all log and post it back here.

 

 

Rick

4 Posts

November 29th, 2009 10:00

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.


Windows IP Configuration

   Host Name . . . . . . . . . . . . : PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
   Physical Address. . . . . . . . . : 90-4C-E5-1B-1D-C5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
 Controller
   Physical Address. . . . . . . . . : 00-25-64-74-C2-1A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5B889A2E-0543-4CD4-8E1D-7D7859129FB0}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B6B990C0-8EF3-48A7-A52B-9B79ACED8A2B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

3 Posts

November 29th, 2009 10:00

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

C:\Users\Basti>ipconfig /all

Windows-IP-Konfiguration

   Hostname  . . . . . . . . . . . . : Basti-PC
   Primäres DNS-Suffix . . . . . . . :
   Knotentyp . . . . . . . . . . . . : Hybrid
   IP-Routing aktiviert  . . . . . . : Nein
   WINS-Proxy aktiviert  . . . . . . : Nein

Drahtlos-LAN-Adapter Drahtlosnetzwerkverbindung 3:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:
   Beschreibung. . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
3
   Physikalische Adresse . . . . . . : 70-1A-04-5C-8F-E9
   DHCP aktiviert. . . . . . . . . . : Ja
   Autokonfiguration aktiviert . . . : Ja

Drahtlos-LAN-Adapter Drahtlosnetzwerkverbindung 2:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:
   Beschreibung. . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card #3
   Physikalische Adresse . . . . . . : 70-1A-04-5C-8F-E9
   DHCP aktiviert. . . . . . . . . . : Ja
   Autokonfiguration aktiviert . . . : Ja

Ethernet-Adapter Bluetooth-Netzwerkverbindung:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:
   Beschreibung. . . . . . . . . . . : Bluetooth-Gerät (PAN)
   Physikalische Adresse . . . . . . : 0C-60-76-91-E7-04
   DHCP aktiviert. . . . . . . . . . : Ja
   Autokonfiguration aktiviert . . . : Ja

Ethernet-Adapter LAN-Verbindung:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:
   Beschreibung. . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physikalische Adresse . . . . . . : 00-24-E8-F5-20-69
   DHCP aktiviert. . . . . . . . . . : Ja
   Autokonfiguration aktiviert . . . : Ja

Tunneladapter Teredo Tunneling Pseudo-Interface:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:
   Beschreibung. . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physikalische Adresse . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP aktiviert. . . . . . . . . . : Nein
   Autokonfiguration aktiviert . . . : Ja

 

It is in german but i'm sure you will get it ;-)

 

thx for your fast reply

 

hope we are gonna solve this on

9 Legend

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30.3K Posts

November 29th, 2009 12:00

jonSquare and sebgurt,

 

Looks like neither one of you have an ip address.

 

First try, start, all programs, accessories, right click on command prompt, left click run as administrator. Type

 

ipconfig /release

 

Then restart your computer. While the computer is restarting, power off your ISP modem/router and your wireless router for 30 seconds. Power on the ISP modem first, wait 20 seconds, then power on your wireless router.

 

Start your computer and try to connect. If you still cannot connect, here are the settings in the device manager from my daughters Studio 1537 that has a 1397 WLAN Mini-Card

 

Afterburner = disabled

Antenna Diversity = Auto

AP Compatibility mode = Higher Performance

Bluetooth Collaboration = Enabled  (I don't think she has Blue tooth on her computer)

BSS Mode = Default

Disable Upon Wired Connect = Disabled

Fragmentation Threshold = 2346

IBBS 54g(tm) Protection Mode = Auto

IBSS Mode = 802.11b only

Locally Administered MAC Address = Not Present

Location = USA

Minimum Power Consumption = Enabled

PLCP Header =  Auto (Short/Long)

Priority & VLAN = Priority & VLAN Disabled

Rate = Best Rate

Roam Tendency = Moderate

Roaming Decision = Default

RTS Threshold = 2347

Wake-Up Mode = Magic & WakeUp Frame

WMM = Auto

WZC IBBS Channel Number 11

XPress (TM) Technology = Disabled

 

Driver version is Broadcom 5.10.38.26(10/22/2008)

 

 

Did you try right clicking on the wireless icon in the taskbar, left click diagnose and repair or try using WinSock XP Fix?

 

Rick

4 Posts

November 29th, 2009 16:00

Ok cheers will check everything again...thanks!

3 Posts

November 29th, 2009 23:00

Good Morning guys (at least in germany :-))

 

i just talked to dell support, i changed my security to wpa2, now it's working, seems there are little problems still with the drivers and win7

 

hope that is working for you...

 

br

 

sebastian

1 Message

February 4th, 2010 00:00

Wow! I had the same problem as these two guys. Seeing the network, but not being able to connect to it wasn't very nice...

PudgyOne, I did everything you mentioned, and I'm not sure whether it was the "ipconfig /release" command or the "WinSock XP Fix" what fixed it in the end, but anyway, now it's working GRRRRREAT! xD

Thank you very much!

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